Privacy Policy

Care Growth Studio (CGS, we, us or our) is an Australian marketing strategy and growth advisory consultancy. This policy explains how we handle personal information when you use our website, contact us, book a Discovery Call, make an enquiry or engage our services.

Email: hello@caregrowthstudio.com.au. Website: https://caregrowthstudio.com.au.

• 01

  Your name and contact details

• 02

  Your business name, website and business information

• 03

  Information supplied through enquiries, Discovery Calls, meetings and communications

• 04

  Information about business goals, challenges and service needs

• 05

  Billing, transaction and business record information

• 06

  Documents or information you choose to provide

• 07

  Website usage information collected through essential hosting technologies or analytics where used

We may collect information directly from you through forms, email, meetings, calls, bookings or an agreed engagement; through our website and service providers; from relevant public business sources; or from third parties where authorised or lawful.

We may use it to respond to enquiries, assess service fit, prepare for calls and projects, provide agreed services, manage bookings and records, improve our services, protect security and meet legal obligations.

Submitting an enquiry does not automatically add you to a marketing list. If you separately choose to receive marketing communications, you can unsubscribe at any time. CGS will take reasonable steps to comply with applicable Australian spam requirements.

We may disclose information to trusted providers where reasonably necessary, including website hosting, cloud storage, email, scheduling, analytics, accounting, payment, CRM and professional advisers. We do not sell personal information.

Some providers may store or process information outside Australia. Locations depend on their infrastructure. CGS takes reasonable steps appropriate to its circumstances when selecting and using providers.

Our website may use essential technologies, server logs, analytics or similar tools to operate securely and understand performance. You may be able to control cookies through your browser or any consent controls provided on the website.

CGS takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No online system can be guaranteed completely secure.

We retain information only as long as reasonably required to respond to enquiries, provide services, maintain records, resolve disputes, meet legal obligations or support legitimate business needs.

You may request access to or correction of personal information we hold. We may verify your identity and may refuse a request where permitted by law.

For privacy questions or complaints, email hello@caregrowthstudio.com.au. We will take reasonable steps to review and respond. Where applicable, you may also contact the Office of the Australian Information Commissioner.

We may update this policy to reflect changes to our practices, technology or legal obligations. The latest version and update date will be published here.